FAQ
When is monthly tuition due?
Monthly tuition is due the 1st of each calendar month. Checks, Visa, Mastercard and cash will be accepted for payment. Deduct $10 for full payment made by check or cash prior to the 1st of the month. Deduct $5 for full payment made by credit or debit card prior to the 1st of the month.
How many lessons are included each month?
The monthly tuition plan is based on the average number of lessons each month based on a full school year. Instructional periods are arranged on an hourly basis, once, twice or three times a week. The student attending 2 times/week will receive 6-9 lessons each month, depending on holidays. Therefore, you are not paying for vacation days.
What is your vacation and holiday schedule?
The Achievement Center follows the Horseheads Central School District school calendar for vacation and holiday schedules. We do not close for the public school system's teacher conference days. We will be open and lessons are scheduled. Please see our current calendar/schedule.
Do you mail out statements?
In order to keep fees at a minimum, the cost of mailing out statements is not figured into the tuition fee. If the tuition payment is 2 weeks past due, a late charge of $5 will be added for the expense of billing and mailing the statement/reminder.
What happens if payments are late?
A student will not be entitled to receive his/her lesson after the 2nd week of non-payment unless The Achievement Center has been contacted and approval has been given.
What is your policy for "no-shows" or late cancellation calls?
The following is our policy for "no-shows" or late cancellation calls (after noon on the day of the lesson). The lesson is forfeited as our teacher would still be paid for that lesson. Or, if our schedule allows, there is a $15 fee for re-scheduling.
Do you offer make-up lessons?
Due to scheduling conflicts, we are often unable to offer make-up lessons when they are missed due to illness, sports or vacations. If a time can be arranged, there is a $15 fee for re-scheduling.
What happens when there is a weather related school closing or two-hour delay?
When the Horseheads Central School District declares a school closing due to weather conditions, we will be closed for the day as well. When they announce a two-hour delay, we will be open after the two-hour delay. If a lesson is cancelled due to a closing or delayed start, we will credit your account $25 if a make-up lesson cannot be scheduled.
How should one go about withdrawing from their program?
Withdrawals from the program must be in writing, and the registration fee will be forfeited.
DIRECTOR'S NOTES:
We are proud of the services we offer at The Achievement Center, and we strive to maintain our service at a lower price than other learning centers for one-student-per-teacher sessions. It is not uncommon for lessons to cost $60 per hour at other centers for one-to-one instruction. Franchised learning centers charge $65 - $70 per hour for three-to-one instruction (that's 3 students to 1 teacher).
